15-01 UPDATE: Xsolla seems to have fixed the issues with SMS-payments.

After weeks of delay (which wasn't our fault) we have finally integrated the new payments system. The main difference is the addition of ProtoCoins, our own virtual currency. 1 USD = 100 ProtoCoins. You can purchase any amount of ProtoCoins using Xsolla's PayStation. After that, head to the Premium features page to spend them. You can also still pay directly with PayPal, just as before, without bothering with all this coin-business.

Nothing has been changed in the subscriptions and packs themselves, except the 7-day subscription is no longer available.

New payment methods - dozens of them! Xsolla has something suitable for everyone, in pretty much any country. After entering the PayStation, select your country and one of the available payment methods. There are several SMS/phone options there as well. PayPal option is temporarily unavailable, but should be re-activated shortly (meanwhile, you can pay with PayPal directly from the Premium features page).

What are the benefits of ProtoCoins?
Well, for one thing, people who don't have PayPal can now purchase any subscription/pack, not just 1-week. Also, it's now possible to buy ProtoCoins as a gift for someone - head to their profile and click the 'Send gift' button under the avatar. You will also be able to earn ProtoCoins in game and through various contests and giveaways on the site.

"But, are you turning this into FarmVille? This makes me dead inside and I'm leaving!"
If you think we're anything like Zynga, you obviously haven't been paying attention to our development of the game. We were so careful with the balance of Free/Premium that even Yoba praised our business model

We do have ideas for futher use of ProtoCoins, but certainly nothing evil. Most likely it will be things like promotion of custom maps and scenarios, dedicated map pages, reset SP/upgrades, hide user details in game, hats, pets and so on. You know, the extra stuff.

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Kommentarer

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Kommentarer: 58   Besökt av: 446 users
09.01.2013 - 09:31
 VRIL
You have purchased 589 ProtoCoins. Thank you for supporting the game!
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09.01.2013 - 09:33
Sounds awesome, can't wait for the new features.

But what user details would we want to hide in game? Certainly it's useful to tell the players apart (name/coalition), and not knowing how much experience the other one has could be quite scary (SP/rank). Apart from that, there's really only the user profile, and being able to see that shouldn't be too much of a problem, should it?
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Versão brasileira: Herbert Richers.
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09.01.2013 - 09:34
 Ivan (Admin)
Skrivet av VRIL, 09.01.2013 at 09:31

You have purchased 589 ProtoCoins. Thank you for supporting the game!

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09.01.2013 - 09:42
Even Yoba praised our business model

lol
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09.01.2013 - 09:56
 Lemonade (Mod)
Whats with a 20/50/100% sp buff for 1 day/week/month or 1/10/50 games ?
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"War is nothing but a continuation of politics with the admixture of other means."
― Carl von Clausewitz
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09.01.2013 - 10:06
 Ivan (Admin)
Skrivet av Lemonade, 09.01.2013 at 09:56

Whats with a 20/50/100% sp buff for 1 day/week/month or 1/10/50 games ?

Perhaps.
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09.01.2013 - 10:30
 F16
Damn it , why i can't buy with my Palestinian phone ?
plz allow Palestinian phones (Jawwal) to buy ): so i can buy premium
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09.01.2013 - 10:41
 Amok (Admin)
Skrivet av F16, 09.01.2013 at 10:30

Damn it , why i can't buy with my Palestinian phone ?
plz allow Palestinian phones (Jawwal) to buy ): so i can buy premium

You need to contact Xsolla for help, there's nothing we can do, sorry.
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09.01.2013 - 12:16
How many coins do you need for premium?
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09.01.2013 - 12:29
 Ivan (Admin)
Skrivet av The Prophet Jais, 09.01.2013 at 12:16

How many coins do you need for premium?

You can try clicking "Add" for the pack/subscription you want (on the Premium features page), the price will be displayed on the right.
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09.01.2013 - 13:45
 YOBA
I'm not sure if microtransactions really work (though the F2P business model has seen massive successes), but I think announcing ProtoCoins before they actually gain any use was a bad idea. What many foolish tech companies do (most recently, Canonical Inc), unlike Apple, which always pulls it off right, is announcing products they haven't clearly thought through. Apple NEVER changes things upon release post-announcement. They may update their products in some way, but never, ever upon release.

You should probably say right now what these will actually be used for.

EDIT: Oh wow, thanks for the plug! Yep, it's true, AW is definitely not a pay-to-win game. Premium features are definitely worth the price though, you really hit the sweet spot there. Microtransactions will not affect gameplay I hope, only, say, aesthetics, like in the highly successful League of Legends.
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YOBA:
Youth-Oriented, Bydło-Approved
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09.01.2013 - 15:55
Skrivet av F16, 09.01.2013 at 10:30

Damn it , why i can't buy with my Palestinian phone ?
plz allow Palestinian phones (Jawwal) to buy ): so i can buy premium



then buy it with a hacked paypal account
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>.>
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09.01.2013 - 16:23
 Lemonade (Mod)
Skrivet av reckoner., 09.01.2013 at 15:55

Skrivet av F16, 09.01.2013 at 10:30

Damn it , why i can't buy with my Palestinian phone ?
plz allow Palestinian phones (Jawwal) to buy ): so i can buy premium



then buy it with a hacked paypal account


really?
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"War is nothing but a continuation of politics with the admixture of other means."
― Carl von Clausewitz
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09.01.2013 - 16:26
 F16
Skrivet av reckoner., 09.01.2013 at 15:55

Skrivet av F16, 09.01.2013 at 10:30

Damn it , why i can't buy with my Palestinian phone ?
plz allow Palestinian phones (Jawwal) to buy ): so i can buy premium



then buy it with a hacked paypal account

lol can you stfu man ?
you know that it was Armenian Arch who did that , not me .
but i think i find way to buy premium , i have Cellcom Sim , i will put money in it and buy premium :) that is the most easy way for me
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09.01.2013 - 17:03
AlexMeza
Kontot borttaget
This is SO NICE! I'm gonna try to buy from Paraguay .
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09.01.2013 - 17:05
AlexMeza
Kontot borttaget
Aww I still can't buy it.
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09.01.2013 - 18:20
"Hats,pets and so on." Pls explain
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Magnets,how do they work?
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09.01.2013 - 19:52
Skrivet av WinterAnomaly, 09.01.2013 at 18:20

"Hats,pets and so on." Pls explain


i think he means: puppet accounts.
and hat icons that will be right next to your name.
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10.01.2013 - 02:14
 Ivan (Admin)
Skrivet av Guest, 09.01.2013 at 17:05

Aww I still can't buy it.

Sorry about that. We've done about all we could in terms of providing payment options. If even Xsolla doesn't have anything for your country, I'm not sure what else we can do.

But I can see that at least two mobile payment systems available for Paraguay - Fortumo and Mopay - have you tried them? There are also credit cards and a few e-payment options there.
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10.01.2013 - 03:26
I have some problems using this. I have 2 payments methods, the first one is iDEAL; when i selected that i got the message "This payment option is temporarily disabled". I had the same problem yesterday on this payment method.

My other payment methode is Paypal; but if i search for Paypal in the searchbox, then i don't get any results (i was able to pay with Paypal before).
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Exceptional claims demand exceptional evidence.
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10.01.2013 - 03:49
Did you add palestine
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10.01.2013 - 04:13
 Ivan (Admin)
Skrivet av Hugosch, 10.01.2013 at 03:26

I have some problems using this. I have 2 payments methods, the first one is iDEAL; when i selected that i got the message "This payment option is temporarily disabled". I had the same problem yesterday on this payment method.

My other payment methode is Paypal; but if i search for Paypal in the searchbox, then i don't get any results (i was able to pay with Paypal before).

You can talk to Xsolla support about that - I think they have live chat in the PayStation, though I don't know how responsive they are. They promised to re-enable PayPal "soon" - hopefully in a few days.
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10.01.2013 - 04:22
Skrivet av Ivan, 10.01.2013 at 04:13

You can talk to Xsolla support about that - I think they have live chat in the PayStation, though I don't know how responsive they are. They promised to re-enable PayPal "soon" - hopefully in a few days.

me: Hello,
me: I have troubles with the payment methodes iDEAL and Paypal; when i selected iDeal i got the message "This payment option is temporarily disabled". And i can't find Paypal when i search for it.
Olga: Just a moment...
Olga: Unfortunately there are some technical issues at this moment. Please try to pay in a few hours. Sorry for inconveniences.
me: On ideal or paypal?
Olga: On both
me: ok, thanks
Olga: You are welcome.


Lets see how it will work tomorrow then, hopefully Olga has fixed it
Anyway, nice to see so many payment methode's are available
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Exceptional claims demand exceptional evidence.
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10.01.2013 - 04:33
 Ivan (Admin)
Skrivet av Hugosch, 10.01.2013 at 04:22

me: Hello,
me: I have troubles with the payment methodes iDEAL and Paypal; when i selected iDeal i got the message "This payment option is temporarily disabled". And i can't find Paypal when i search for it.
Olga: Just a moment...
Olga: Unfortunately there are some technical issues at this moment. Please try to pay in a few hours. Sorry for inconveniences.
me: On ideal or paypal?
Olga: On both
me: ok, thanks
Olga: You are welcome.


Lets see how it will work tomorrow then, hopefully Olga has fixed it
Anyway, nice to see so many payment methode's are available

Good to know their support functions (or at least, they reply ). They wrote me too that they have some technical problems with one of their servers at the moment - hope they sort it out soon.
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10.01.2013 - 08:24
I cant seem to buy the protocoins by sms

I click on the buy protocoins option, then sms and it gives me a connection error.

Is it just me? Or is it the same problem as Hugo?
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10.01.2013 - 08:29
Skrivet av blargh, 10.01.2013 at 08:24

I cant seem to buy the protocoins by sms

I click on the buy protocoins option, then sms and it gives me a connection error.

Is it just me? Or is it the same problem as Hugo?

Might be the same problem, try again tomorrow. And if that doesn't work; use the chatfunction, they responded pretty quick to my questions.
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Exceptional claims demand exceptional evidence.
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10.01.2013 - 10:01
AlexMeza
Kontot borttaget
Skrivet av Ivan, 10.01.2013 at 02:14

Skrivet av Guest, 09.01.2013 at 17:05

Aww I still can't buy it.

Sorry about that. We've done about all we could in terms of providing payment options. If even Xsolla doesn't have anything for your country, I'm not sure what else we can do.

But I can see that at least two mobile payment systems available for Paraguay - Fortumo and Mopay - have you tried them? There are also credit cards and a few e-payment options there.


I can select Paraguay but there are no 'costs' available, I mean there are no Coin packs. But it's ok, I invited someone that bought premium so I'll spend that money.
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11.01.2013 - 02:45
Citera:
We were so careful with the balance of Free/Premium that even Yoba praised our business model

Lol'd

nice job, we'll see how it works out - so far it looks good but when I tried to check out their site it was down heh.
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Skrivet av Amok, 31.08.2012 at 03:10
Fruit's theory is correct
Skrivet av tophat, 30.08.2012 at 21:04
Fruit is right

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11.01.2013 - 07:55
Still doesnt work... also I try to join the chat and this appears:

Project ID is required
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11.01.2013 - 08:25
Skrivet av blargh, 11.01.2013 at 07:55

Still doesnt work... also I try to join the chat and this appears:

Project ID is required

It still doesn't work here either. The chat did work, so i asked the same question as yesterday again;

me: Hi
me: I have troubles with the payment methodes iDEAL and Paypal; when i selected iDeal i got the message "This payment option is temporarily disabled". And i can't find Paypal when i search for it.
Xsolla support: Just a moment...
me: Hello?
Xsolla support: Thank you for contacting us.
Xsolla support: Your chat session was disconnected because it was idle for too long.


But sadly, no reply now
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Exceptional claims demand exceptional evidence.
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11.01.2013 - 08:44
Skrivet av Hugosch, 11.01.2013 at 08:25

Skrivet av blargh, 11.01.2013 at 07:55

Still doesnt work... also I try to join the chat and this appears:

Project ID is required

It still doesn't work here either. The chat did work, so i asked the same question as yesterday again;

me: Hi
me: I have troubles with the payment methodes iDEAL and Paypal; when i selected iDeal i got the message "This payment option is temporarily disabled". And i can't find Paypal when i search for it.
Xsolla support: Just a moment...
me: Hello?
Xsolla support: Thank you for contacting us.
Xsolla support: Your chat session was disconnected because it was idle for too long.


But sadly, no reply now

-.-

If they ever answer you ask them if there's any problem with sms payment in Portugal please
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11.01.2013 - 08:45
Skrivet av blargh, 11.01.2013 at 08:44

If they ever answer you ask them if there's any problem with sms payment in Portugal please

I will try again tomorrow, if they reply and i will also ask your question
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Exceptional claims demand exceptional evidence.
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13.01.2013 - 05:51
Tried again today, still didn't work. Here we go again:

me: I have troubles with the payment methodes iDEAL and Paypal; when i selected iDeal i got the message "This payment option is temporarily disabled". And i can't find Paypal when i search for it. I have this problem for about 3 days now....
Alexandra: Just a moment...
Alexandra: Hello!
Yes, unfortunately There are some technical issues at this moment on our server. Sorry for inconveniences. Our specialist are trying really hard to get it fixed againPlease try again in next 48 hours We hope to solve the problem completely within this time. Thank you for your understanding
me: is there a technical issue with phone/sms payment too?
Alexandra: Yes, there are some temporary difficulties with phone payments too.
me: ok, thanks
Alexandra: Thank you!


So, lets wait until Tuesday then. I will ask again for you then blargh, if it still doesn't work there
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Exceptional claims demand exceptional evidence.
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13.01.2013 - 08:58
Problème temporaire de connexion. Si le problème persiste, veuillez contacter l'assistance technique.

"Temporary connection problem. If the problem persists, please contact technical support."

I get this problem when trying with credit card from Canada....
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13.01.2013 - 12:00
Thanks Hugo

I'll keep trying aswell
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15.01.2013 - 06:35
Ok so my sms payment works now but... It costs me 60€ to buy full premium xD
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15.01.2013 - 06:40
Lol, €60? Why?
BTW; my payments still didn't work, chat isn't responding. I will post here when i know more.
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Exceptional claims demand exceptional evidence.
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15.01.2013 - 07:09
Its their prices xD they say 145 protocoins is 4€, I need 2200 for premium its 60€
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15.01.2013 - 07:14
Wow big differences. i get 468 protocoins for 4€
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15.01.2013 - 08:11
 Ivan (Admin)
Skrivet av blargh, 15.01.2013 at 07:09

Its their prices xD they say 145 protocoins is 4€, I need 2200 for premium its 60€

Ouch. The way Xsolla system works, they add the provider's fee on top, if it exceeds 7% of the total cost. SMS traditionally have very high provider's fees, sometimes up to 70%. So we're not actually getting these extra money, and neither does Xsolla - SMS service provider gets them.
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15.01.2013 - 08:21
Skrivet av Ivan, 15.01.2013 at 08:11

Skrivet av blargh, 15.01.2013 at 07:09

Its their prices xD they say 145 protocoins is 4€, I need 2200 for premium its 60€

Ouch. The way Xsolla system works, they add the provider's fee on top, if it exceeds 7% of the total cost. SMS traditionally have very high provider's fees, sometimes up to 70%. So we're not actually getting these extra money, and neither does Xsolla - SMS service provider gets them.

greedy bastards xD

If I were to pay with my debit card it would be 1/3 of the price xD

Nvm I'll just use sms normal payment, I'll send you a PM when done

edit: I just realized I cant pay by sms directly anymore... Bye premium features
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16.01.2013 - 08:30
Yea it cost some players 4$ for 400 protocoins but cost me like 11$ for 400 protocoins
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05.02.2013 - 21:18
I'm premium and recieved ProtoCoins. ¿What shall I do with them?

... no, I'm not going to stick them up my %&$&%/(... lol

Seriously, ¿do premium members have any utility for ProtoCoins?

Cheers,
CD
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06.02.2013 - 00:57
Gifting
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06.02.2013 - 03:05
Skrivet av Columna Durruti, 05.02.2013 at 21:18

I'm premium and recieved ProtoCoins. ¿What shall I do with them?

... no, I'm not going to stick them up my %&$&%/(... lol

Seriously, ¿do premium members have any utility for ProtoCoins?

Cheers,
CD


Yes there are options on the way...
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06.02.2013 - 05:01
Skrivet av Guest, 06.02.2013 at 04:59

Skrivet av abfahren, 06.02.2013 at 03:05

Yes there are options on the way...


Could you please introduce 'pets' which follow my units in my games but can neither attack nor be killed. Should be cartoon-style elephants, giraffes etc..

that would be cool
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06.02.2013 - 06:39
Skrivet av Safari, 06.02.2013 at 05:01

Skrivet av Guest, 06.02.2013 at 04:59

Skrivet av abfahren, 06.02.2013 at 03:05

Yes there are options on the way...


Could you please introduce 'pets' which follow my units in my games but can neither attack nor be killed. Should be cartoon-style elephants, giraffes etc..

that would be cool


Guys, be serious...
... at least the pets should only follow the generals... ¡lolz!
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06.02.2013 - 06:41
Skrivet av abfahren, 06.02.2013 at 03:05

Skrivet av Columna Durruti, 05.02.2013 at 21:18

I'm premium and recieved ProtoCoins. ¿What shall I do with them?

... no, I'm not going to stick them up my %&$&%/(... lol

Seriously, ¿do premium members have any utility for ProtoCoins?

Cheers,
CD


Yes there are options on the way...


... I imagine that also for those that became premium via Kongregate... ¿right?
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06.02.2013 - 06:48
Skrivet av Columna Durruti, 06.02.2013 at 06:41

Skrivet av abfahren, 06.02.2013 at 03:05

Skrivet av Columna Durruti, 05.02.2013 at 21:18

I'm premium and recieved ProtoCoins. ¿What shall I do with them?

... no, I'm not going to stick them up my %&$&%/(... lol

Seriously, ¿do premium members have any utility for ProtoCoins?

Cheers,
CD


Yes there are options on the way...


... I imagine that also for those that became premium via Kongregate... ¿right?

to be independent of kongregate just put in a password on the 'edit profile' page notify me
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06.02.2013 - 10:08
Skrivet av abfahren, 06.02.2013 at 06:48

Skrivet av Columna Durruti, 06.02.2013 at 06:41

Skrivet av abfahren, 06.02.2013 at 03:05

Skrivet av Columna Durruti, 05.02.2013 at 21:18

I'm premium and recieved ProtoCoins. ¿What shall I do with them?

... no, I'm not going to stick them up my %&$&%/(... lol

Seriously, ¿do premium members have any utility for ProtoCoins?

Cheers,
CD


Yes there are options on the way...


... I imagine that also for those that became premium via Kongregate... ¿right?

to be independent of kongregate just put in a password on the 'edit profile' page


I have direct AW login, but for premium features, that I have, it says "As a Kongregate user, you can only purchase Premium features from Kongregate.com"... ¿¿¿???
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